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Recommendations

Popular Items at FamilyMart

At FamilyMart, you can find rice balls, hot snacks, sweet treats, beverages, cosmetics, and more.

  • Fami-Chiki (Boneless Fried Chicken)
    This boneless fried chicken from FamilyMart is easy to eat and always popular. Just place your order with staff at the cash register.
  • Frappé/coffee
    Enjoy freshly ground coffee or frozen drinks made by pouring milk from the coffee machine over ice in a cup.
  • Convenience Wear Collection
    Developed in collaboration with fashion designer Hiromichi Ochiai, the concept “good materials, good techniques, good design” is behind FamilyMart's original apparel and accessories brand.
  • FamilyMart Milk (500 ml)
    Made from 100% raw milk, the delicious natural flavor shines through in this milk.
  • Egg Sandwiches
    Sandwiches filled with egg salad.
  • Soufflé Pudding
    A beautifully smooth pudding combined with cheese soufflé.
  • Seasoned Soft-Boiled Egg (2 pcs.)
    Seasoned soft-boiled eggs with wonderfully creamy yolk. These eggs are seasoned with soy sauce, mirin, and a special dashi broth.
  • SPAM® Musubi Rice Balls (Tuna Mayonnaise)
    These musubi rice balls combine SPAM®, sold by Hormel Foods in the United States, and tuna mayonnaise.
  • Saku Saku Panda Milk Chocolate Biscuits
    These cute chocolate biscuits are shaped like panda bears.

Campaigns

*The items listed may not be available in some regions or stores.
*Images are for illustrative purposes only.

ATMs for International Visitors

Cash can be withdrawn at FamilyMart stores using cash cards issued overseas.

  • E-net ATMs

    Withdrawals can be made at stores with E-Net ATMs using the following overseas-issued cards.

    There are four language options available.
    (English, Chinese, Korean, and Japanese)

  • Japan Post Bank ATMs

    Withdrawals can be made at stores with Japan Post Bank ATMs using the following overseas-issued cards.

    There are 16 language options available.
    (English, Chinese (Simplified), Chinese (Traditional), Korean, Thai, Malaysian, Filipino, Vietnamese, Indonesian, Arabic, French, German, Russian, Portuguese, Spanish, and Japanese)

Automated Foreign Exchange Services

Conveniently exchange your foreign currency for Japanese Yen at FamilyMart stores.
This service is ideal for visitors to Japan or for exchanging leftover currency from your overseas trips.
*Available at limited stores.

Main Features

(1) Supports 14 Major Currencies

  • Supported Currencies: US Dollar (USD), Euro (EUR), British Pound (GBP), Chinese Yuan (CNY), Korean Won (KRW), Hong Kong Dollar (HKD), Taiwan Dollar (TWD), Australian Dollar (AUD), Canadian Dollar (CAD), Singapore Dollar (SGD), Thai Baht (THB), Philippine Peso (PHP), Malaysian Ringgit (MYR), and Indonesian Rupiah (IDR).

(2) Exchange from Foreign Currency to Japanese Yen

  • Banknotes only: Coins are not accepted.
  • Payout details: Japanese Yen is dispensed in units of 100 yen (using 10,000 yen notes, 1,000 yen notes, and 100 yen coins).
  • Rounding rules: For amounts of 19,500 yen or less, the total is rounded down to the nearest 100 yen. For amounts over 19,500 yen, the total is rounded up to the nearest 100 yen.
  • Note: Only foreign currency to Japanese Yen exchange is available (Japanese Yen to foreign currency exchange is not available).

(3) 15-Language Display

  • Supported Languages: Japanese, English, Chinese (Simplified/Traditional), Korean, Thai, Malay, Indonesian, Vietnamese, French, German, Portuguese, Spanish, Italian, and Tagalog.

(4) 24-Hour Multilingual Customer Support Center

  • Customer support is available 24/7 in 4 languages: English, Chinese, Korean, and Japanese.

Credit Cards

A range of credit cards are accepted at FamilyMart stores.
Accepted credit cards are shown below.

JCB、VISA、mastercard、American Express、Diners Club International、discover、unionpay、RakutenCard

JCB、VISA、mastercard、American Express、Diners Club International、discover、unionpay、RakutenCard

Credit cards with a tap-and-go credit card payment (contactless IC) symbol can be used to make credit card payments by holding them over a payment terminal.

Tax-Free Store Information

Learn more about tax-free stores and tax-free shopping.

Multi-Copy Machines

Tickets for theme parks, aquariums, zoos, expressway buses, and more can be purchased using multi-copy machines at FamilyMart stores.
The copy and print service display offers 11 languages options(*), and the call center offers support in English and Chinese (9:00 a.m. to 6:00 p.m.).
*Japanese, English, (Simplified), Chinese (Traditional), Spanish, Portuguese, Thai, Russian, Korean, Indonesian, and Tagalog.

Find a Store

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Related Information

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