Greetings

photo

I am Tatsuo Odani, and I assumed the role of Representative Director and President effective March 2026.

Guided by its corporate message, “FamilyMart, Where You Are One of the Family,” FamilyMart has continued to evolve in response to social changes and customer needs. Today, we have grown into a chain of approximately 25,000 stores in Japan and overseas, thanks to the support of our customers who visit our stores daily, our franchised stores, business partners, and everyone involved with FamilyMart. I would like to take this opportunity to express my deepest gratitude.

In 2026, FamilyMart celebrates the 45th anniversary of its founding. To commemorate this milestone year, we have adopted the key message, “Aiming to Be Your No. 1 Choice.” Building on our past achievements, we are determined to create numerous No. 1s for our customers by taking on the boldest challenge in FamilyMart’s history―one that breaks away from conventional thinking.

As the economic environment changes at unprecedented speed, we must redefine the role of convenience stores. We will integrate the digital touchpoints provided by our FamiPay mobile payment app―which has surpassed 30 million downloads, digital signage installed in over 11,000 stores nationwide, physical store network of approximately 16,400 locations, and customer ID base of 55 million―the largest in the retail industry―to fully launch our Media Commerce Strategy this fiscal year. Through compelling content and IP, we will transform our stores into fun and exciting places where customers discover something new with every visit. We hope you will look forward to these developments.

FamilyMart, Where You Are One of the Family

We will aim to be a convenience store that is rooted closely in the local community, like a family, while aspiring to create essential places that go beyond convenience.

We sincerely ask for your continued support in fiscal 2026.

Tatsuo Odani

Representative Director and President

March 1, 2026

Top of page