Climate Change Mitigation and Adaptation

Product Initiatives

Use of Plant-derived Biomass Plastic Containers with Environmentally-Friendly Designs

Since April 2007, we use the Plant-derived biomass plastic (PLA) is used for the containers of our mainstay salad products.

Using PLA containers does not increase the amount of CO2 in the atmosphere because the amount of CO2 used by the source plants for photosynthesis is nearly the same as the amount of CO2 used to dispose of the containers. In FY2018, we were able to reduce approximately 2,402 tons of CO2 per year compared to oil-baced plastics (A-PET containers).

We are working to further reduce our CO2 footprint by using recycled PET materials made from used PET bottles for the containers of our chilled noodles.

Environmental Circulation of Biomass Plastics

Switching to Side Shrink Packaging

Prepared lunchbox containers and wrappings conventionally used “full shrink packaging” where the entire lunchbox was wrapped. In February 2014, we began using “side shrink packaging” that only adheres film to the area where the lid joins the container. We comprehensively switched to this method in February 2015.

This reduced the amount of plastic material used by 541 tons; resulting in a CO2 reduction of 1,934 tons (compared with conventional wrapping film). Side shrink packaging also has the advantages of making it easier to see the product and being easier for everyone from the elderly to children to open.

Distribution Initiatives

Use of Low-polluting, Low-fuel Consumption Vehicles

FamilyMart was the first company in the convenience store industry to use Compressed Natural Gas (CNG) and hybrid vehicles. Since then we have actively worked to use low-polluting vehicles to deliver products to stores. Today, our environmental performance has been significantly improved and we are implementing the comprehensive use of fuel-efficient diesel vehicles that pass the latest exhaust gas regulations to further reduce emissions of CO2 and other exhaust gases.

Continued Introduction of Low-polluting Vehicles

Simultaneous Shipping of Chilled and Fixed Temperature Products

FamilyMart uses dual-compartment refrigerated trucks in which chilled products (kept at 3℃ to 8℃), such as milk and desserts, and fixed temperature products (kept at 18℃ to 22℃), such as prepared lunches and bread, can be loaded at the same time to improve delivery efficiency and reduce the number of vehicles used. Further, these trucks are regularly maintained to keep them in top condition to ensure product quality is kept in its desired state during delivery.

The temperatures in the front and back compartments can be set for their respective products and the space used for each compartment can be adjusted to match the amount of freight being loaded.

Eco-Drive Management System

To ensure that general and industrial waste collection is conducted properly in accordance with the Wastes Disposal and Public Cleansing Act, we regularly exchange information with the waste and used edible oil collection contractors to improve food recycling activities and resolve operational issues at stores.

Next-generation Delivery Management System

Delivery Vehicle Improvement

FamilyMart has built a system for simultaneous delivery of products kept at each temperature range to deliver products more efficiently to stores. The products produced at multiple commissioned plants and at producers are first transported to a distribution center. The distribution center then performs batch shipment to individual stores to reduce the number of vehicles used.

Freon Countermeasures

Chlorofluorocarbon substitutes are used in store refrigeration, freezer, and air conditioning equipment, so we inspect this equipment in accordance with the law to prevent Freon from escaping into the environment. Further, when equipment is discarded, a contractor is commissioned to recover the Freon and carefully control its collection and destruction. We are also installing freezers and refrigerators that use CO2 refrigerant to both reduce CO2 emissions from power generation sources and chlorofluorocarbon emissions.

Transition in Energy Efficient Equipment to the Present

1997  Solar power generation equipment (Konandai Interchange, Hayamamachi, Tsukuba-yatabe)

1999  Installation of single light for façade sign lighting begun

2000  New model open cases, new model walk-in anti-condensation controller, single light for façade sign lighting

2001  Installation of 3-zone system using in-store light dimming equipment begun

2002  Installation of general heat utilization systems begun, set temperature limiters installed for in-store air conditioning

2003  Unified heat source system installed for air conditioning, refrigeration, and freezers

2004  Installation and testing of LED façade signs begun

2005  Installation of 5-zone system using in-store light dimming equipment begun

2010  Latest eco-store flagship, Toyotamanaka 3-chome Store, opened

2010  Standard installation of LED façade signs begun (new stores)

2011  LED lighting used in stores (Staged installation begun)

2013  Next-generation eco flagship, Funabashi-kanasugi Store, opened

2015  LED façade sign improved

           Standard installation of LED sign poles begun

           Installation of CO2 refrigerant equipment begun

2016  Energy efficiency raised by improving in-store LED lighting specifications

Store Operation Initiatives

Initiatives to Improve Store Operations

Store staff conscientiously turns the store power switches off/on and regularly cleans the equipment filters.

The 10 Energy Saving Points that can be done by stores are used to make store staff aware of costs.

Filter Cleaning

Plastic Shopping Bag Reduction Initiative

FamilyMart is undertaking an initiative to reduce the unnecessary use of plastic shopping bags without inconveniencing our customers. The Japan Franchise Association (JFA) has set the unified goal of reducing the use of plastic shopping bags by at least 30% by fiscal 2020. In response to this goal, FamilyMart achieved a 28.9% decline rate for plastic shopping bags in FY2018. We will continue to strive to reduce the use of plastic shopping bags with the understanding and cooperation of our customers.

  • Ask the customers at checkout if a plastic shopping bag is necessary.
  • Strive to use plastic shopping bags of the appropriate size.
  • Make the plastic shopping bag material thinner.
  • Use in-store announcements to seek cooperation.
  • Display POP messages on the register's LCD screen to encourage customers to bring their reusable shopping bags.
  • Display posters close to the store entrance to encourage cooperation.

Supply Chain Initiatives

Supply Chain CSR Code of Conduct

The burden on the environment of greenhouse gases is affected by every step of the supply chain from raw materials procurement, product production, distribution, and sales to disposal and recycling in addition to things that can be directly controlled by FamilyMart. To evaluate the environmental burden of our operations, we calculate the CO2 emissions for the entire supply chain (Scope 3) in accordance with the “Explanation by Industry of Basic Guidelines for Calculating the Quantity of Greenhouse Gas Emissions Throughout the Supply Chain (Retail Industry) Ver. 1.0” issued by the Ministry of the Environment.

Going forward FamilyMart will work to improve the accuracy of data collection, expand the scope covered by our calculations, analyze the calculations, and reduce the amount of CO2 emissions for the entire supply chain.

What is the supply chain CO2 emissions quantity?

This is the amount of emissions for the business’ own operations and those of related business activities.

Supply Chain Emissions Quantity


Direct emissions of greenhouse gases, such as through the use of fuel in the business’ own operations (e.g.: gasoline used by company-owned vehicles)


Indirect emissions of greenhouse gases, such as through the use of electricity provided by other companies (e.g.: electricity used at the head office, offices, and stores)


Indirect emissions of greenhouse gases as a result of business activities that do not fall under Scopes 1 or 2

Fiscal 2018 Emissions of Greenhouse Gases by Category

Unit: t-CO2

Scope, CategoryCO2 Emissions QuantityPercent
Scope.1 Direct emissions46,7560.64%
Scope.2 Energy source indirect emissions1,255,96917.22%
Scope.3 Other indirect emissions5,991,60282.14%
Cate. 1 Procured products and services5,491,68675.29%
Cate. 2 Capital goods192,1762.63%
Cate. 3 Fuel and energy related activities not included in Scopes 1 and 2.
Cate. 4 Shipping and delivery (upstream)111,4491.53%
Cate. 5 Waste from operations58,5240.80%
Cate. 6 Business trips2,0880.03%
Cate. 7 Employee commutes9310.01%
Cate. 11 Use of sold products4510.01%
Cate. 12 Disposal of sold products42,2120.58%

FamilyMart Total CO2 Emissions Graph

FamilyMart Total CO2 Emissions Graph

Breakdown of the Change in CO2 Emissions

*From fiscal 2016 includes the figures for Circle K Sunkus (Excludes the figures for dedicated delivery vehicles.)

Third-party verification

FamilyMart has received third-party verification to correctly evaluate and verify the supply chain emissions quantity (Scopes 1 to 3) calculation results. The greenhouse gas emissions quantity verification for fiscal 2018 was conducted by the Japan Audit and Certification Organization for Environment and Quality(JACO). The results of this audit showed that the CO2 emissions quantity for all stores of officers in Japan and the refrigerant HFC emission quantity for stores were 46,756 tons for scope 1, 1,255,969 tons for Scope 2, and 5,991,602 tons for Scope 3. Based on these third-party verification results we will continue to improve the accuracy of published figures and increase the level of trust both inside and outside the company.

Independent Verification Report

Solar Power Generation Initiative

As of the end of February 2018, we have installed solar panels on the roofs of 2,084 stores to both utilize store infrastructure and reduce the burden on the environment. Excess electricity is sold to the power grid. Going forward we will continue to reduce the CO2 emissions quantity using green energy power generation.

Solar Panels

Electricity Consumption and CO2 Emissions Reduction Initiatives

In-store LED lighting

We began converting the lighting in our stores to LED in November 2011. We also installed dimming systems that divide the store interior into 5 zones and automatically adjust the brightness in the respective zones. This both improves comfort and conserves energy by, for example, fine tuning the lighting to reduce the brightness of the fluorescent lights when sunlight is coming in and adjusting for differences between daytime and nighttime.

LED signs

In 2004, FamilyMart was the first convenience store to install façade signs that use LED lights. Since then we have increased the number of stores installed with these signs and have conducted technical development and verification testing to achieve even more energy efficient LED signs. Currently, we have achieved energy savings of approximately 70% compared to conventional fluorescent light signs.

Energy efficient parking lot lighting

Installation of LED lighting for our parking lots began in February 2013. The power consumption was decreased to 80w from 245w for the ceramic halide lamps installed since 2008. The useful life of the lights also increased from 15,000 hours to 60,000 hours.

Installed at the Matsuyama Interchange Store in 2004

LED parking lot lighting

LED parking lot lighting

Quick Charger for Electric Vehicles

Electric vehicles that do not emit CO2 while traveling have gained attention as environmentally friendly automobiles and their use is increasingly annually. However, there are not enough places to charge these vehicles. To allow electric vehicles to be used without the worry of running out of power, FamilyMart is moving forward with the installation of quick chargers for electric vehicles in its store parking lots.

As of the end of February 2019, the number of installations is approximately 700 stores.

Installation of electric vehicle quick chargers

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